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Course and Certification Access Policy

Updated this week

We’ve designed this guide to help you understand how your course access, exam attempts, and extensions work, from the moment you enroll in any Certified CyberDefenders Certification course to the day you certify.

1. Course Access Duration

Once you enroll, you’ll get 4 months of full access to the course content, labs, and all study resources. During this period, you’ll have everything you need to prepare, practice, and complete your certification.

Your access includes:

  • All course materials and practical labs.

  • Two default certification exam attempts.

At the end of your 4 months, your course access will automatically expire.




2. Exam Attempts

Each course comes with two included exam attempts to give you flexibility and confidence.

Here’s how it works:

  • Your first attempt is valid for 3 months after you click “Start.”

  • Your second attempt is valid for 4 months from the date of purchase, in other words, after 1 month from the expiration of the first attempt.

To ensure you have time to review and strengthen your skills, there’s a 20-day cool-off period between each attempt.

This structure gives you time to learn, reinforce, and try again with stronger preparation.




4. Extensions & Extra Attempts

If your course access expires or you fail your two exam attempts, we’ve got you covered. You can purchase a one-time extension package per course, which includes:

  • 45 additional days of course access.

  • 1 extra exam attempt (for a total of 3 attempts maximum - 2 included attempts and one extra).

You can buy this extension only after your 4-month access ends and before 1 year has passed since the enrollment date.

If more than a year has passed, you’ll need to repurchase the course to continue, which resets your progress and exam history.


5. Re-Enrollment

If your access expires and you’d like to continue your learning journey, you can always re-enroll by purchasing a new seat.

Re-enrollment gives you a fresh start with:

  • Full access to the course content

  • New exam attempts

  • Latest content updates




Summary Table

Access Type

Duration / Limit

Notes

Course access

4 months

Includes 2 default exam attempts

Exam attempts

1st – 3 months, 2nd – 4 months

20-day cool-off between attempts

Extension package

+45 days access + 1 exam attempt

Available as a one-time purchase after 4 months / before 1 year

After 1 year

Must repurchase the course

Progress resets

This policy ensures you have full control over when you start, enough time to complete your certification, and flexible options to extend or re-enroll if needed.

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