When you pass the CyberDefenders Certified Defender (CCD) exam and are eligible to receive a physical gold/silver coin, your item will be shipped internationally. Depending on your location, your shipment may be subject to import taxes, customs duties, and/or VAT upon arrival in your country.
What are these charges?
Import taxes, customs duties, and VAT are fees imposed by your local customs authority on goods entering your country. These charges are determined by government regulations and are not set, collected, or controlled by CyberDefenders.
Who is responsible for these charges?
In accordance with standard international shipping practices, all import duties, taxes, and customs fees are the responsibility of the recipient. The amount applied varies based on your country’s policies and customs procedures.
Can CyberDefenders cover or reimburse these fees?
Unfortunately, no. Since these fees are imposed and managed by local government authorities, CyberDefenders is unable to cover, waive, or reimburse any import taxes, customs duties, or VAT. This applies to all recipients, regardless of location.
How can I estimate potential charges?
To avoid unexpected costs, we recommend checking with your local customs office or reviewing your country’s official customs website before your coin is shipped.