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Exam Rules and Support

Updated this week

CCD Exam Rules and Support

To ensure a smooth experience while maintaining the integrity of the Certified CyberDefender (CCD) certification, all exam participants must adhere to the following guidelines:

Technical Requirements:

  • A stable and reliable internet connection is essential. A wired connection is recommended over WiFi to minimize disruptions.

  • Use Google Chrome in Incognito mode with no browser extensions installed to prevent interference with the exam environment.

Issues Reporting:

  • If you experience a technical issue during the exam, please try the ‘Reset Labs’ button first, as it often resolves most problems.

  • If the issue persists, contact support asynchronously via email at [email protected]. response times may vary. Please include screenshots and a detailed explanation to help us investigate more effectively.

Honesty and Integrity:

  • All work must be completed independently and honestly.

  • Any form of cheating or plagiarism will result in immediate failure and may lead to a ban from future attempts.

By following these guidelines, you can help ensure a seamless exam experience.

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