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Exam Rules and Support
Updated over 3 weeks ago

CCD Exam Rules and Support

To ensure a smooth experience while maintaining the integrity of the Certified CyberDefender (CCD) certification, all exam participants must adhere to the following guidelines:

Technical Requirements:

  • A stable and reliable internet connection is essential. A wired connection is recommended over WiFi to minimize disruptions.

  • Use Google Chrome in Incognito mode with no browser extensions installed to prevent interference with the exam environment.

Issues Reporting:

  • If you experience technical difficulties, please open a support ticket via Intercom. Our team will assist you as soon as possible, but response times may vary as support is provided asynchronously.

  • Make sure to check existing Help Center resources before submitting a ticket, as many common issues have documented solutions.

Honesty and Integrity:

  • All work must be completed independently and honestly.

  • Any form of cheating or plagiarism will result in immediate failure and may lead to a ban from future attempts.

By following these guidelines, you can help ensure a seamless exam experience.

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