CCD Exam Rules and Support
To ensure a smooth experience while maintaining the integrity of the Certified CyberDefender (CCD) certification, all exam participants must adhere to the following guidelines:
Technical Requirements:
A stable and reliable internet connection is essential. A wired connection is recommended over WiFi to minimize disruptions.
Use Google Chrome in Incognito mode with no browser extensions installed to prevent interference with the exam environment.
Issues Reporting:
If you experience technical difficulties, please open a support ticket via Intercom. Our team will assist you as soon as possible, but response times may vary as support is provided asynchronously.
Make sure to check existing Help Center resources before submitting a ticket, as many common issues have documented solutions.
Honesty and Integrity:
All work must be completed independently and honestly.
Any form of cheating or plagiarism will result in immediate failure and may lead to a ban from future attempts.
By following these guidelines, you can help ensure a seamless exam experience.