CCD Exam Rules and Support
To ensure a smooth experience while maintaining the integrity of the Certified CyberDefender (CCD) certification, all exam participants must adhere to the following guidelines:
Technical Requirements:
A stable and reliable internet connection is essential. A wired connection is recommended over WiFi to minimize disruptions.
Use Google Chrome in Incognito mode with no browser extensions installed to prevent interference with the exam environment.
Issues Reporting:
If you experience a technical issue during the exam, please try the ‘Reset Labs’ button first, as it often resolves most problems.
If the issue persists, contact support asynchronously via email at [email protected]. response times may vary. Please include screenshots and a detailed explanation to help us investigate more effectively.
Honesty and Integrity:
All work must be completed independently and honestly.
Any form of cheating or plagiarism will result in immediate failure and may lead to a ban from future attempts.
By following these guidelines, you can help ensure a seamless exam experience.