1. Verify Your Email Address
Ensure you entered the correct email during sign-up or password reset.
2. Check Your Spam/Junk Folder
Emails may be mistakenly marked as spam. Look in your junk/spam folder and mark CyberDefenders emails as "Not Spam" to ensure future emails arrive in your inbox.
3. For Business Email Users
Your company's email security gateway may flag our emails. Contact your IT team and ask them to:
Search for messages delivered by CyberDefenders in the email gateway logs.
Whitelist our domain "cyberdefenders.org".
4. Still Not Receiving the Email?
If you've followed the steps above and still haven't received your verification email, contact our support team via chat with details about the issue. We're here to help!