CyberDefenders

Find all you need to know about using and managing your individual account

For Users

Learn where hints and walkthroughs are permitted for BlueYard and certification labs and why active labs require independent work.

Lab Hints and Walkthrough Policy

Troubleshoot browser-based lab freezes, unexpected logouts, latency, extensions, VPNs, network problems, and reconnection issues.

Lab Connection Troubleshooting

Learn how to launch BlueYard browser-based labs, choose a server region, use the lab controls, and enable clipboard access.

BlueYard Browser Lab Guide

Fix missing CyberDefenders verification emails and OTPs by checking your address, spam folder, business filters, and domain allowlist.

Troubleshooting Missing Verification (OTPs)

Learn how to record a CyberDefenders bug with JAM, capture useful details, submit the recording, and notify support.

How to Report a Bug

Resolve the Security Verification Failed error by checking your network, browser, extensions, cache, and security-service access.

Fix Security Verification Failed

General

Learn how to manage your CyberDefenders plan, payment methods, invoices, receipts, subscriptions, renewal dates, and billing details.

Billing, Plans and Invoices

Review accepted cards, Stripe processing, international transaction requirements, unsupported payment methods, and troubleshooting steps.

Accepted Payment Methods

Understand CyberDefenders discount policies, yearly subscription savings, and available student offers for CCDL1 and BlueYard Pro.

Discounts and Offers

Learn who qualifies for the CyberDefenders student discount, how verification works, which products are eligible, and what limitations apply.

Student Discount

Billing & Payments

Platform

Community

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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