CyberDefenders

Learn where hints and walkthroughs are permitted for BlueYard and certification labs and why active labs require independent work.

Lab Hints and Walkthrough Policy

Troubleshoot browser-based lab freezes, unexpected logouts, latency, extensions, VPNs, network problems, and reconnection issues.

Lab Connection Troubleshooting

Learn how to launch BlueYard browser-based labs, choose a server region, use the lab controls, and enable clipboard access.

BlueYard Browser Lab Guide

Fix missing CyberDefenders verification emails and OTPs by checking your address, spam folder, business filters, and domain allowlist.

Troubleshooting Missing Verification (OTPs)

Learn how to record a CyberDefenders bug with JAM, capture useful details, submit the recording, and notify support.

How to Report a Bug

Resolve the Security Verification Failed error by checking your network, browser, extensions, cache, and security-service access.

Fix Security Verification Failed

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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